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OLI Programs

Whether you're an individual investigator looking to level up or an organization building investigation capability at scale — OLI has a program for where you are in your journey.

AWARENESS

Beyond Human Error

Each OLI program stands alone — and connects to the next. Start anywhere. Go as deep as your work demands.

A Complete Path from Awareness to Mastery

SKILL

Leader's Role

CERTIFICATION

IFC

COMMUNITY

Coaching Lab

ONLINE COURSE

Beyond Human Error: Modern Investigation Fundamentals

A self-paced online course covering the mindset shift that makes every other investigation skill possible. Four modules covering why traditional investigations miss the mark, how to understand work as it's actually performed, interviewing for understanding, and building corrective actions that actually work.

Format: Self-paced online
Length: 4 modules
Audience: Investigators, QA professionals, EHS professionals, operations leaders
Price: $295

FLAGSHIP PROGRAM — Winter 2027 cohorT ENROLLING Soon

Investigator Foundations Certificate (IFC)

OLI's flagship certification program. Eight modules of live virtual instruction grounded in Human and Organizational Performance principles — covering systems thinking, Event & Causal Factor analysis, interviewing, bias recognition, facilitation, and reporting. Participants complete applied work between sessions and earn a certification that signals genuine investigation competency.

Format: Live virtual cohort
Length: 9 modules over 9-16 weeks
Audience: Investigators, QA professionals, EHS professionals, operations leaders

Price: $3,995

NOT SURE WHERE TO START?

Try Three Skills Every Investigation Needs, a short framework and a free field guide.

LEADER DEVELOPMENT — COMING 2027

The Leader's Role in Learning-Focused Investigations

A one-day course for managers, supervisors, and senior leaders who sponsor investigations. Learn to recognize what a strong investigation looks like, understand how your behavior shapes investigation quality, and commit to one specific behavior change for your next investigation.

Format: Virtual or onsite
Length: 1 day (onsite) or 4 modules (virtual)
Audience: Operations managers, QA leaders, site leaders, anyone who sponsors investigations
Price: Coming soon

PROFESSIONAL COMMUNITY — COMING 2027

Investigation Coaching Lab

An ongoing membership community for certified investigators. Monthly calls, case reviews, hot seat coaching, and shared resources — keeping your investigation skills sharp and connected to a community of practice after certification.

Format: Monthly virtual sessions + online community
Audience: IFC-certified investigators
Price: Annual membership — coming soon

Dedicated IFC Cohorts

Custom case studies using your industry, your terminology, your investigation process.

Building Investigation Capability Across Your Organization?

OLI offers dedicated corporate cohorts with customized case studies, flexible scheduling, and industry-specific content. Whether you're certifying a team of investigators or developing your quality leadership pipeline — we'll build a program around your needs.

Leader Development

The Leader's Role course delivered to your management team as a companion to investigator certification.

Beyond Human Error

Available as a pre-work module or standalone awareness program for broader organizational rollout.

Not Sure Which Program Is Right for You?

Start with Beyond Human Error for foundational awareness, or jump straight into the IFC if you're ready to certify your investigators.

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