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OLI Programs

Whether you're an individual investigator looking to level up or an organization building investigation capability at scale — OLI has a program for where you are in your journey.

AWARENESS

Beyond Human Error

A Complete Path from Awareness to Mastery

Each OLI program stands alone — and connects to the next. Start anywhere. Go as deep as your work demands.

SKILL

Leader's Role

CERTIFICATION

IFC

COMMUNITY

Coaching Lab

ONLINE COURSE — COMING DECEMBER 2026

Beyond Human Error: Modern Investigation Fundamentals

A self-paced online course covering the mindset shift that makes every other investigation skill possible. Four modules covering why traditional investigations miss the mark, how to understand work as it's actually performed, interviewing for understanding, and avoiding the biases that lead to wrong conclusions.

Format: Self-paced online
Length: 4 modules
Audience: Investigators, QA professionals, EHS professionals, operations leaders
Price: Coming soon

⭐ FLAGSHIP PROGRAM — FALL 2026 COHORT ENROLLING

Investigator Foundations Certificate (IFC)

OLI's flagship certification program. Eight modules of live virtual instruction grounded in Human and Organizational Performance principles — covering systems thinking, Event & Causal Factor analysis, interviewing, bias recognition, facilitation, and reporting. Participants complete applied work between sessions and earn a certification that signals genuine investigation competency.

Format: Live virtual cohort
Length: 8 modules over 16 weeks
Audience: Investigators, QA professionals, EHS professionals, operations leaders

LEADER DEVELOPMENT — COMING DECEMBER 2026

The Leader's Role in Learning-Focused Investigations

A one-day course for managers, supervisors, and senior leaders who sponsor investigations. Learn to recognize what a strong investigation looks like, understand how your behavior shapes investigation quality, and commit to one specific behavior change for your next investigation.

Format: Virtual or onsite
Length: 1 day
Audience: Operations managers, QA leaders, site leaders, anyone who sponsors investigations
Price: Coming soon

PROFESSIONAL COMMUNITY — COMING 2027

Investigation Coaching Lab

An ongoing membership community for certified investigators. Monthly calls, case reviews, hot seat coaching, and shared resources — keeping your investigation skills sharp and connected to a community of practice after certification.

Format: Monthly virtual sessions + online community
Audience: IFC-certified investigators
Price: Annual membership — coming soon

Dedicated IFC Cohorts

Custom case studies using your industry, your terminology, your investigation process.

Building Investigation Capability Across Your Organization?

OLI offers dedicated corporate cohorts with customized case studies, flexible scheduling, and industry-specific content. Whether you're certifying a team of investigators or developing your quality leadership pipeline — we'll build a program around your needs.

Leader Development

The Leader's Role course delivered to your management team as a companion to investigator certification.

Beyond Human Error

Available as a pre-work module or standalone awareness program for broader organizational rollout.

Not Sure Which Program Is Right for You?

Start with Beyond Human Error for foundational awareness, or jump straight into the IFC if you're ready to certify your investigators.

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